Shipping

Shipping is done with our logistics partners DHL. You will receive the tracking ID via email as soon as the goods leave the warehouse.

DELIVERY COSTS

Shipping within Germany we charge a flat rate of € 5.90.
Shipments within the EU are charged at € 13.90.

DELIVERY TIMES

Our logistics service provider URANO eBusiness GmbH processes and ships orders during normal business hours. These are Monday through Friday, 9:00 am to 5:00 pm (except public holidays). Our goal is to process and send your order on the working day of receipt of payment or at the latest on the next working day.

RETURN

If the purchased items do not meet your expectations, you can return them within 14 days of receipt of your package within the right of withdrawal. The right of return applies only to flawless, unworn and unwashed items whose labels have not been removed. The return costs are to be paid by the buyer.

Please send the return to the following address:
URANO eBusiness GmbH
In den zehn Morgen 2
55559 Bretzenheim
Germany